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Frequently Asked Questions
General1
We offer all types of paper goods from greeting cards to bespoke prints – if it can be printed, we can do it at Holywood Design! Sarah also offers a freelance graphic design service utilising over a decade of professional experience, should you wish to get her on board, just send an email to info@holywooddesign.co.uk.
Most items ship within 2-4 business days + shipping time. Orders are shipped First Class and items typically arrive 2-4 days after the item has shipped. Next Day orders are shipped that day, or the next business day. International orders are shipped First Class - please allow up to 3 weeks for delivery, as packages sometimes get held up in customs.
I want you to be 100% satisfied with your purchase! If for some reason you are not happy, please contact me within 48 hours of delivery at info@holywooddesign.co.uk (mailto:info@holywooddesign.co.uk?subject=I need a refund/exchange)so I can take care of any issues that may arise. Please note that used, opened and/or sale items cannot be returned. Custom orders are non-refundable. For further info please read my refund policy.(javascript:void(0))
Yes, this shouldn't be a problem. Just contact me at info@holywooddesign.co.uk (mailto:info@holywooddesign.co.uk?subject=Can you tweak a HD design for me?)and let me know in detail what you're after. Please note I will need to charge a little extra for your amended design. Likewise, If you are interested in commissioning 100% custom artwork, simply send me an email.
Thank you so much for your interest in carrying Holywood Design products in your store! Please email me at sarah@holywooddesign.com to place a wholesale order (https://www.holywooddesign.co.uk/wholesale)or shop via Creoate (https://www.creoate.com/store/holywood-design/?referred=true&referrer=187650)or Faire (https://holywooddesign.faire.com)
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